You will receive your plants bare root and without pot. To ensure that plants arrive safely, we employ a variety of packing materials and fillers, including mesh, craft paper, and cardboard inserts.
You do not need to register to be able to place an order. However registering will make it possible for you to login to your account, see your order history and progress of your current order.
We ship all our products via our courier partners Fedex, XXXX
No, our plants are delivered bare root and without pots.
Orders & Delivery:
The order processing time depends on when you placed your order and the items you ordered.Most orders are processed within 2- 5 business days. We usually use X day shipping since we don't want plants to spend extra time in transit and delivery details with tracking information is sent to the email on file.
Yes, We ship our plants PAN India
Unfortunately, Currently we don’t deliver overseas.
Request for cancellation of confirmed order should be made within 12 hours of placing the Orders. All the orders dispatched are in accordance with the customer requirements. Hence it becomes challenging for us to cancel them. In case some of the products ordered are not in stock, we make a full refund for those Products, and the same is credited to your account within 7-10 business Days.
Returns & Replacements:
We unfortunately cant accept returns of plants that have arrived to you healthy but you somehow don't like it. We regularly update the plant's stock based on customer feedback, so please let us know why and if its something we hear from multiple customers we will 100% take action.
If there is something wrong with your item(s) such as it has been damaged in transit or hasn't survived the journey, just contact us as soon as possible describing the problem and we will happily replace the item for you free of charge, however we may ask for photos for quality control purposes. Please see in our Terms and Conditions for our Return Policy, any questions please contact customer service.
We do our absolute best to make sure that our products are packed beautifully, but the transit process may sometimes be brutal for certain plants. If you happen to receive a dead plant, please take a photo within 3 days of receiving it and email us the details along with your order number at firstname.lastname@example.org
We accept Online Payments by Debit Card, Credit Card, Net banking, Cand Bank Transfer.
Bank Transfer is one of the Payment Options available.
Below are the details of the Bank where you can make a Transfer. Once you do the same, you need to call and confirm.
Bank Name :
IFSC Code :
Once you apply for a refund, it will take approximately 4-5 working days to get the refund in your bank account.
All customers earn points for shopping with us, meaning you earn 1 point for every Rs. 1 spent. You do need to create an account with us to redeem them. Your points can be redeemed for discounts.
You get 100 Points for creating account
50 Points for adding birthday details
100 Points for placing order
You can redeem 5% Off for 2000 Points
10% off for 4000 Points
15% off for 8000 Points